student handbook
WELCOME!
introduction
Welcome to Your New Career! About Us (VNS) A Note from our Managing Director USI & Student Numbers Personal RequirementsTECHNICAL REQUIREMENTS & ACCESS
Technical Requirements Log in Details Start Studying Textbooks & ResourcesASSESSMENT
Competency Based Training Student Assist: Getting Help Assessment Marking Times Written Assessments Video Assessments Practical Workshops Assessment Appeals Reasonable Adjustment Recognition of Prior Learning Assessment Attempts Equine & Mixed Practice Ethical use of AIFEES, FINANCE & PAYMENT PLANS
Payment Plan Information Fees Course Tuition Fee Refunds Financial Hardshipstudying with us
Tips for Studying Online Adult Learning Environment Academic Honesty Student Code of Conduct Student Misconduct Procedure Unreasonable Conduct by Students Unreasonable Student Conduct Procedure Enrolment Duration & Extending Being an Active Student Course Changes & Updates Language, Literacy & Numeracy Support Changing Workplaces Changing Personal Details Withdrawing from Study Credit Transfers Graduation Third Party Access Under 18 Students: Info for parents & guardians PregnancyOTHER POLICIES
Complaints Policy Privacy Policy Glossary: Helpful Terms Western Australia Veterinary Nurse RegistrationWelcome to studying with the Veterinary Nurse Solutions Pty Ltd training group. We proudly offer Australia’s leading animal care and veterinary nursing qualifications and courses through the Australian College of Veterinary Nursing and the Australian College of Animal Care. Thank you for entrusting us with you career development.
This handbook contains useful information, which will assist you in understanding how we operate here at Veterinary Nurse Solutions. It contains general information about our organisation, the services and facilities that are available to you, useful references and information about responsibilities and policies. It also details your rights and responsibilities and some other information you may find helpful as a student.
Remember we are here to help and support you through your learning journey. If you have any questions or concerns, please do not hesitate to contact us. We have dedicated phone lines and video conferencing available so you can talk with one of our Educators when you need help. Remember, even though this is distance education, you are not alone. We are here to help, you only have to ask!
We have students from all age groups, walks of life, different career backgrounds, juggling many commitments and from all around the world – so please join our student facebook groups and connect with your fellow students. I can guarantee you are not the only student in your position and someone else out there can lend you some of their motivation and help!
This is adult education, so you will need to take charge of your study. I highly recommend using the study plans in the front of each subject’s Learner’s Guide to keep you on track. And remember – if you need help – reach out!
We welcome your feedback and suggestions to ensure that our service to you meets your expectations. We keep a very open dialogue with our students; from fixing the wording of questions they thought could have been clearer, to reviewing your marks when you think we made a mistake, and suggestions on how to improve any aspect of the training.
Thank you for choosing us to help you reach your career goals, and good luck with your studies.