student handbook
CHANGING PERSONAL DETAILS
Student Handbook Quick Navigation
GETTING STARTED
A Note from our Managing Director
ACCESSING YOUR STUDY
STUDENT SUPPORT
Language, Literacy & Numeracy Support
STUDYING WITH US
Use of AI
Unreasonable Conduct by Students
Unreasonable Student Conduct Procedure
ASSESSMENT
Assessment Grading
FEES, FINANCE & PAYMENT PLANS
COURSE ADMINISTRATION
Enrolment Duration & Extending
OTHER POLICIES
It is important that you notify us immediately of any change of address, phone number or name. You can update your personal details at any time by completing this online form. This will email through your request to both us, and UQ Skills.
This is crucial for the sending of resources and your certificate when you graduate!
If you do not advise us of a change of address, and we send out resources or your certificate and they are non-deliverable, you will be charged a fee to replace these.
If you are changing your name, you will need to provide evidence of this. Note this only changes your name with VNS & UQ Skills. For those students enrolled in accredited training, you will also need to update your details in the Unique Student Identifier system.