This type of referencing is known as ‘Personal Communication’ and can include a telephone call, interview, e-mail, etc. This type of referencing can be difficult to navigate, so we will use an interview with your veterinary surgeon, ‘Dr. John Smith,’ about pain management in dogs as an example. Take a note of the date that you conducted this personal communication, as you need to list this as well.
In-text citations
When interviewed on the 19th of July 2013, Dr Smith D.V.M. stressed the importance of empathy when dealing with pain management in a patient.
Pain is extremely personal and should be approached as such within the veterinary practice (Dr John Smith D.V.M., Personal interview, 19 July 2013).
Reference list
Personal communications, including interviews, are not included in the reference list.